Privacy Policy for MYNYDD AR MOR,
LLANABER, BARMOUTH, LL42 1AJ

Please read through this privacy policy carefully. Mynydd Ar Mor is the controller of the data and personal information that we collect from you. By accessing our websites, or by requesting the provision of services from us, you are confirming you have read and understood this privacy policy in its entirety. If you wish to contact us for further information about our privacy policy, please email:
mandy@mynydd-ar-mor.com

Our privacy policy outlines and governs the collection, storage and use of your personal information, detailing how we use it, and your rights about the personal information we hold about you. This information is collected via our website: www.mynydd-ar-mor.com, also through legitimate third party tourism websites listing our lodges, emails, phone calls and online personal information collecting platforms, such as mail chimp. We respect your right to privacy. We aim to ensure that our collection and use of personal information is in line with applicable data protection laws.

How we do this is outlined in the sections below:

• Personal information we collect about you
• How we store, use, and share your personal information
• Your rights
• Data Retention
• Cookies
• Third parties and your data
• Data Security

Personal information we collect about you

Should you wish to rent a property or to obtain further details about a potential booking, we will usually collect the minimum information that is required to do so. This will usually include your name, address, contact details, details of all guests within your party, along with specific information needed to deliver (where possible) your requirements for your stay.

If you have signed up to join our mailing list, we will likely collect your name and contact information, along with your consent to receive future communications, special offers etc. from us.
If at any time you should wish to remove your consent, please contact us by emailing:
mandy@mynydd-ar-mor.com

How we store, use, and share your personal information

If you are renting one of our properties, enquiring about a potential booking, or have an existing booking, please note we collect, store and use your personal details as outlined above for legitimate purposes and our business interest, and within the nature of our business, namely to make the property available to you, and for booking and enquiry purposes. It is also used to help our business processes, procedures & site and services provided operate more effectively, and to fulfil your holiday needs. In addition, this also allows us to update you with upcoming offers, marketing and promotions, and future developments including products and services which we believe may be of interest to you. In addition, we may handle your personal information for the detection and prevention of fraud, keeping our IT systems, website and social media platforms secure, and ensuring (and updating) the effectiveness of our promotional campaigns and advertising.

From time to time, we may also need to handle your personal information in a particular way to ensure that our business complies with our legal obligations – such instances may include: if we are requested to disclose your personal information to regulatory bodies or if we need to demonstrate our compliance with applicable laws such as any legislation relating to the payment of personal service company contractors and immigration law.

We also collect anonymised data about visitors to our website for the use of site statistics, reporting, or for improving and enhancing our website, and marketing purposes. No individual will be identifiable from the anonymised details we collect for the above mentioned purposes.

In certain instances, we may disclose information to third-party service providers; we share information with third-parties for them to facilitate or to provide certain services on our behalf. This may include, but is not limited to: IT support service providers, third-party service providers who track our guests’ use of the sites for our business interests. These companies are contracted to use your personal information only where applicable and where necessary, to provide the relevant services to Mynydd Ar Mor, and are required to maintain full security and confidentiality when handling your personal information.

Also, in certain circumstances, if / when we have involvement or are required to respond to court orders, legal processes, or to establish or exercise our legal rights or defend against any legal claims, it may be necessary for us to share information for investigation purposes, suspected fraud, to prevent and / or take action against illegal activities, for situations involving potential threats to the safety of our staff, guests, persons and animals on site, property misuse and damage, violations of our terms of use, or as otherwise required by law, we may do so to comply with legal proceedings.

Your rights

You have the right to request further information on how we use your personal information. We will consider all requests and provide our response within a reasonable time period; we will also conform to an allotted time period where legally required to do so by law.
However, in some circumstances, certain personal information may be exempt from such requests. In this instance, we will confirm this is applicable when responding to your request.  We may ask you to provide us with identification necessary to confirm your identity before we respond to any requests.

Data Retention

We retain personal information for legitimate business purposes, including the minimum reasonable time to allow us to provide our site and services to you. There are certain instances where we need to keep personal information to comply with our legal obligations, to enforce our booking conditions and agreements, resolve ongoing disputes, hold information regarding guests who have previously, unlawfully misused and / or damaged our property (as per our T&Cs), and therefore we may retain their details for future attempted bookings on our site.

Cookies

Technologies such as cookies, scripts and tags may be used by us, our website or business presence via advertising platforms, or service providers. These technologies are used in analysing data and trends, administration of the sites, tracking users’ movements around the sites and to gather information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on the users of such sites.
We predominantly use cookies for authentication purposes, as well as remembering users’ settings such as language preferences. If you reject cookies, you may still use our sites, but the use of some features or areas of our websites and advertising platforms may be limited to view.

Third parties and your data

Our website may contain links to other websites operated by third parties. Please note that this privacy policy only applies to the personal information that we collect through our online sites or services; however we shall not be in any way responsible for personal information that third parties may collect, store and use through their own website(s).

Data Security

We carry out appropriate security measures to protect against the loss, misuse, and alteration of the personal information we process. This includes security options such as passwords, peripheral and access controls, physical security and IT security (encryption). It is important to note that no transmission of information over the Internet can be 100% guaranteed secure, and as a consequence please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.

It is our belief that the storage and use of your personal information as outlined above, will unduly prejudice your rights or freedoms.

** This privacy policy was last updated in October 2023. Please return to our website to keep informed of further updates to our Privacy Policy **

Should you have any questions relating to our privacy policy or how your personal information is used, please email: mandy@mynydd-ar-mor.com